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This one-hour course covers practical and easy-to-learn verbal de-escalation techniques and strategies developed by Dr. George J. Thompson, the creator of Verbal Judo.
This one-hour course covers practical and easy to learn verbal de-escalation techniques and strategies developed by Dr. George J. Thompson, the creator of Verbal Judo. This training is essential for anyone interested in minimizing conflict at work, in the community or at home.
Course topics:
Testing conducted throughout this online course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. The course is able to be taken three times in an effort to achieve the pass mark. Print materials for this course can be accessed online.
Upon successful completion of this online course, a certificate of completion will be available to download and print.