Negotiation Skills Workshop
Gold Seal: 1 Credit
Description
Set up in 2 - 1/2-day live instructor led online training sessions (8:30am – 12:30pm each day) this seminar will cover the same content as the in-person seminar. There is no opportunity to re-schedule or request for a partial refund if a student cannot attend both sessions. Please plan to be fully engaged in the class and clear your work schedule just as you would for the in-class program.
The truth is that in our professional lives we don’t get what we deserve – we get what we negotiate. Are you finding your customers, clients, employees or boss or employers increasingly demanding, wanting more for less? Do you ever feel that you are being taken advantage of?
Many individuals often fail in negotiation not because they are unable to get an agreement, but because they walk away from the table when they could have done much better. In this seminar you will learn a proven, practical step-by-step approach to win-win negotiations and how to protect yourself from “hardball” negotiators.
Topics to be covered:
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The most common negotiating mistakes people make and how to avoid them.
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Understanding the difference between Collaborative “win-win” and Competitive “hardball”. negotiations and how to know what game you are playing.
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The characteristics of highly effective negotiators.
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Understanding the different sources of negotiating power.
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How to strengthen your bargaining position.
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How to create an open communication flow that allows you to deeply understand the other party.
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The 5 steps process to quickly and effectively plan and prepare for your negotiations.
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How to determine your “walk-away point”.
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How to defend yourself against “hardball’ negotiators.
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How to counter the 5 common manipulative strategies being used against you.
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How to create win – win outcomes that ensure the other party lives up to their end of the bargain.
Duration: Two half days (7 Hours) of virtual lessons with an instructor.
Course Fee Includes: Access to the course, course materials, and a digital certificate upon completion.
Prerequisites
There are no prerequisites for this session.
Technical Requirements
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Computer or laptop
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This course will involve on-screen interaction with your instructor and classmates, reading/viewing on-screen content (slides or videos), and interacting via typing with questions or responses. For this reason, cellphones may not be adequate.
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Windows 10 or Mac iOS.
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Webcam (Mandatory)– in order to engage and collaborate, participants will be expected to have their webcams on for the duration of the class
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Microphone (Mandatory)
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Internet connection- For best results, you will want to ensure you have an internet connection with an upload/download speed of 3-5 Mbps. You can test your internet speed here. The minimum recommended speed is 1.5 Mbps, but anything below 3 Mbps may result in loss of quality or buffering. Ideally hardwired connection versus wireless for stability - connect your computer directly to your router using an ethernet cable, rather than using your home wi-fi.
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A quiet space with minimal distractions –The microphone will be engaged for interactive sessions. Please plan to be fully engaged in the class and clear your work schedule just as you would for the in-class program.
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Comfortable chair
Who Should Attend
Anyone who negotiates with internal or external customers. Whether you are negotiating within on-going relationships or one-time deals, whether you are involved in formal negotiations or just looking to get your needs met more consistently, everyone can benefit from this powerful and practical leaning experience on how to deal with people effectively.
What Previous Participants Have Said
“Greg was the best course instructor I have had. He’s funny, engaging and informative.”
“I definitely recommend taking this course. You learn a lot about yourself and how you need to plan around it to make yourself better.”
“Good content, very informative and entertaining.”