FREE! Say What You Need, Respectfully: Assertive Communication for Well-Being
This session introduces the “give and take” of assertive communication and how it supports both personal wellness and positive working relationships.
Description
Say What You Need, Respectfully: Assertive Communication for Well-Being
Assertive communication is a key skill for protecting your health and well-being at work. When we struggle to express our needs, set boundaries, or speak up respectfully, it can lead to stress, frustration, and emotional exhaustion. On the other hand, communicating aggressively can damage relationships and create conflict, while being overly passive can leave us feeling unheard or overwhelmed.
This session introduces the “give and take” of assertive communication and how it supports both personal wellness and positive working relationships. We will explore how communication style, tone, and body language affect stress levels and emotional energy, and learn simple strategies to express ourselves clearly and respectfully.
Who Should Attend
This course is intended for managers and employees who want to improve their interpersonal
skills and strengthen respect in their working relationships
Learning Objectives
By the end of this session, participants will be able to:
• Recognize the impact of communication style on stress, emotional well-being, and
workplace relationships
• Distinguish between assertive, passive, and aggressive communication behaviours
• Understand how tone and body language influence how messages are received
• Learn basic assertive communication techniques to express needs, opinions, and
boundaries
• Identify one practical assertive behaviour to support well-being at work
Content
• Explore how communication styles affect stress levels, emotional energy, and well-being
• Increase awareness of communication patterns in everyday workplace interactions
• Learn the core principles of assertive communication as a healthy alternative to passive
or aggressive responses
• Learn simple language and behaviour shifts that support clarity, respect, and
psychological safety